RENTAL AGREEMENT: By your “Request to Book” you agree to the following terms and conditions. Agreement to these terms constitutes a short-term rental agreement during the specified dates at the property specified and for the agreed-upon rental amounts. Please remember this is our family cabin and we want you and others to be able to enjoy it as much as we do. -AGE REQUIREMENT- Stairway to Heaven Chalet requires a minimum age of 25 or older to reserve our home. -MAXIMUM OCCUPANCY: The maximum number of guests is limited to (12) persons including children. People other than those in the agreement are not permitted on or in the property. Any person on the property is the sole responsibility of the primary Guest/Renter. -CHECK-IN / CHECKOUT: Guests can check-in at their leisure after 3 p.m. PST and checkout is at 11 a.m. PST. Please understand that our housekeeper needs enough turnaround time to clean and prepare the home for the next guests so please be sure to check out on time and follow our detailed check-out instructions to avoid any additional fees. -SEPTIC SYSTEM: We have delicate plumbing. The cabin is on a septic system which means NO products other than septic-safe toilet paper can go in the toilets. Items such as diapers, feminine products, disposable wipes, paper towels, or garbage are not permitted in the toilet. The septic will back up and that is guaranteed to ruin your vacation. If the toilet gets clogged and any of these items are found, you will be charged $250.00. Please tell everyone in your party as the name on the reservation will be responsible if issues arise. -GARBAGE SERVICE: Please take any trash and recyclables to the bear box at the bottom of the driveway upon checking out. If you have more trash than will fit in the bear box, you will need to take the rest of it with you. If trash is left behind in the cabin a $50 minimum fee will be incurred. -WEATHER: No refunds will be given for bad weather or storms. Mountain roads can be winding and steep, we highly recommend four-wheel drive and/or carrying chains during the snow months. We cannot offer refunds in the event of inclement weather or power outages. -WILDFIRE: Unfortunately, the mountains of California are also prone to wildfires and smoke can travel hundreds of miles - there are no refunds for smoke from a wildfire. -RURAL CONDITIONS: Mountain living includes extreme conditions that may require us to cancel your reservations with short notice. Events like excessive snow accumulation, downed trees, and forest fires are unsafe for guests. Thank you for understanding. -SNOW REMOVAL: We provide snow removal service from the driveway. We cannot guarantee snow removal from the front steps or deck. Guest may need to roll up their sleeves and shovel a path up to the front door. Shovels are on-site for guest use. -FAMILIES/CHILDREN: Children are welcome, but keep in mind the cabin is NOT fully child/baby/toddler proofed. The deck, stairs, and fireplace may be unsafe for young children. Never leave children unattended or unsupervised. -PETS: Pets are not allowed on the property. Sorry, no exceptions. A $300 deep cleaning fee will be incurred by the primary Guest/Renter if you violate this rule. Owner's discretion to deny pets. -SMOKING: ABSOLUTELY NO SMOKING (cigarettes or otherwise) of any kind in or on the property. Violation of this rule will result in a $500 fine and immediate termination of your reservation. -ILLEGAL ACTIVITY: Do not engage in any illegal activity of any kind anywhere on the property, including illegal internet downloads. -WILDLIFE: Do not leave food or trash outside or in the car – We’re in the middle of a state natural park. Do not leave exterior doors open or screen doors as creatures, birds, bats and even bears may come in! -QUIET HOURS: Although the home feels extremely private, we do have neighbors and we prefer to keep them on our good side. Please have respect for our neighbors and the neighborhood curfew so, please keep the noise to a minimum and quiet after 9 pm. -PARKING- Please use the driveway to park your vehicle. There is room for two vehicles in the driveway. Parking on the road is prohibited during snow removal operations. Parked vehicles may be towed away at the owner’s expense. The vehicle owner is also responsible for repairs to any vehicle that is damaged by snow removal operations, while parked on the road. -RULE VIOLATION: Most importantly, enjoy the space, and please be respectful, as this place is very special to us. If you plan on ignoring any of the house rules please, do not rent this cabin. Thank you for choosing Stairway to Heaven Chalet! We hope you enjoy your stay and the beauty of the Sierra Nevada.

Guests have access to the entire home, except for locked owner closets.